Health and Social Care Delivery Research

Challenges, solutions and future directions in the evaluation of service innovations in health care and public health

  • Type:
    Extended Research Article
  • Headline:
    Evaluating service innovations in health care and public health requires flexibility, collaboration and pragmatism; this collection identifies robust, innovative and mixed methods to inform such evaluations.
  • Authors:
    Rosalind Raine,
    Ray Fitzpatrick,
    Helen Barratt,
    Gywn Bevan,
    Nick Black,
    Ruth Boaden,
    Peter Bower,
    Marion Campbell,
    Jean-Louis Denis,
    Kelly Devers,
    Mary Dixon-Woods,
    Lesley Fallowfield,
    Julien Forder,
    Robbie Foy,
    Nick Freemantle,
    Naomi J Fulop,
    Elizabeth Gibbons,
    Clare Gillies,
    Lucy Goulding,
    Richard Grieve,
    Jeremy Grimshaw,
    Emma Howarth,
    Richard J Lilford,
    Ruth McDonald,
    Graham Moore,
    Laurence Moore,
    Robin Newhouse,
    Alicia O’Cathain,
    Zeynep Or,
    Chrysanthi Papoutsi,
    Stephanie Prady,
    Jo Rycroft-Malone,
    Jasjeet Sekhon,
    Simon Turner,
    Samuel I Watson,
    Merrick Zwarenstein
    Detailed Author information

    Rosalind Raine1,*, Ray Fitzpatrick2,*, Helen Barratt3, Gywn Bevan4, Nick Black5, Ruth Boaden6,7, Peter Bower8, Marion Campbell9, Jean-Louis Denis10, Kelly Devers11, Mary Dixon-Woods12, Lesley Fallowfield13, Julien Forder14, Robbie Foy15, Nick Freemantle16, Naomi J Fulop1, Elizabeth Gibbons2, Clare Gillies17, Lucy Goulding18, Richard Grieve19, Jeremy Grimshaw20, Emma Howarth21, Richard J Lilford22, Ruth McDonald6, Graham Moore23, Laurence Moore24, Robin Newhouse25, Alicia O’Cathain26, Zeynep Or27, Chrysanthi Papoutsi28,29, Stephanie Prady30, Jo Rycroft-Malone31, Jasjeet Sekhon32, Simon Turner1, Samuel I Watson22, Merrick Zwarenstein33

    • 1 Department of Applied Health Research, University College London, London, UK
    • 2 Health Services Research Unit, Nuffield Department of Population Health, University of Oxford, Oxford, UK
    • 3 National Institute for Health Research (NIHR) Collaboration for Leadership in Applied Health Research and Care (CLAHRC) North Thames, Department of Applied Health Research, University College London, London, UK
    • 4 Department of Management, London School of Economics and Political Science, London, UK
    • 5 Department of Health Services Research and Policy, London School of Hygiene and Tropical Medicine, London, UK
    • 6 Alliance Manchester Business School, University of Manchester, Manchester, UK
    • 7 National Institute for Health Research (NIHR) Collaboration for Leadership in Applied Health Research and Care (CLAHRC) Greater Manchester, Manchester, UK
    • 8 National Institute for Health Research (NIHR) School for Primary Care Research, Manchester Academic Health Science Centre, University of Manchester, Manchester, UK
    • 9 Health Services Research Unit, University of Aberdeen, Aberdeen, UK
    • 10 Canada Research Chair in Governance and Transformation of Health Organizations and Systems, École Nationale d’Administration Publique, Ville de Québec, QC, Canada
    • 11 Health Policy Centre, Urban Institute, Washington, DC, USA
    • 12 Department of Health Sciences, University of Leicester, Leicester, UK
    • 13 Sussex Health Outcomes Research and Education in Cancer (SHORE-C), University of Sussex, Brighton, UK
    • 14 School of Social Policy, Sociology and Social Research, University of Kent, Canterbury, UK
    • 15 Academic Unit of Primary Care, Leeds Institute of Health Sciences, Faculty of Medicine and Health, University of Leeds, Leeds, UK
    • 16 Department of Primary Care and Population Health, University College London, London, UK
    • 17 National Institute for Health Research (NIHR) Collaboration for Leadership in Applied Health Research and Care (CLAHRC) East Midlands and NIHR Research Design Service East Midlands, University of Leicester, Leicester, UK
    • 18 King’s Improvement Science, Centre for Implementation Science, King’s College London, London, UK
    • 19 Faculty of Public Health and Policy, London School of Hygiene and Tropical Medicine, London, UK
    • 20 Clinical Epidemiology Program, Ottawa Hospital Research Institute and Department of Medicine, University of Ottawa, Ottawa, ON, Canada
    • 21 National Institute for Health Research (NIHR) Collaboration for Leadership in Applied Health Research and Care (CLAHRC) East of England, University of Cambridge, Cambridge, UK
    • 22 Warwick Medical School, University of Warwick, Coventry, UK
    • 23 School of Social Sciences, Cardiff University, Cardiff, UK
    • 24 Medical Research Council (MRC)/Chief Scientist Office (CSO) Social and Public Health Sciences Unit, University of Glasgow, Glasgow, UK
    • 25 Indiana University School of Nursing, Indianapolis, IN, USA
    • 26 School of Health and Related Research (ScHARR), University of Sheffield, Sheffield, UK
    • 27 Institut de Recherche et Documentation en Économie de la Santé, Paris, France
    • 28 Department of Primary Care Health Sciences, University of Oxford, Oxford, UK
    • 29 National Institute for Health Research (NIHR) Collaboration for Leadership in Applied Health Research and Care (CLAHRC) Northwest London, Imperial College London, London, UK
    • 30 Department of Health Sciences, University of York, York, UK
    • 31 School of Healthcare Sciences, Bangor University, Bangor, UK
    • 32 Department of Political Science and Statistics, University of California Berkeley, Berkeley, CA, USA
    • 33 Centre for Studies in Family Medicine, Department of Family Medicine, Western University, London, ON, Canada
    • * Corresponding author
  • Funding:
    Health Services and Delivery Research (HS&DR) Programme
    Health Foundation
    Medical Reseach Council
    Universities UK
  • Journal:
    Health and Social Care Delivery Research
  • Issue:
    Volume: 4, Issue: 16
  • Published:
  • Citation:
    Raine R, Fitzpatrick R, Barratt H, Bevan G, Black N, Boaden R, et al. Challenges, solutions and future directions in the evaluation of service innovations in health care and public health. Health Soc Care Deliv Res 2016;4(16). https://doi.org/10.3310/hsdr04160
  • DOI:
    https://doi.org/10.3310/hsdr04160
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Evaluating service innovations in health care and public health requires flexibility, collaboration and pragmatism; this collection identifies robust, innovative and mixed methods to inform such evaluations.

Notes

Article history

The report in this issue of the journal is the output from a meeting in London in June 2015 and the subsequent management of the proceedings funded by The Health Foundation, The Medical Research Council, the National Institute for Health Research and Universities UK. The final report began editorial review in November 2015 and was accepted for publication in March 2016. The authors have been wholly responsible for all data collection, analysis and interpretation, and for writing up their work. The HS&DR editors and production house have tried to ensure the accuracy of the authors’ report and would like to thank the reviewers for their constructive comments on the final report document. However, they do not accept liability for damages or losses arising from material published in this report.

This report presents independent work and the views and opinions expressed by authors in this publication are those of the authors and do not necessarily reflect those of the NHS, the NIHR, NETSCC, the HS&DR programme or the Department of Health. If there are verbatim quotations included in this publication the views and opinions expressed by the interviewees are those of the interviewees and do not necessarily reflect those of the authors, those of the NHS, the NIHR, NETSCC, the HS&DR programme or the Department of Health.

Declared competing interests of authors

None

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Copyright statement

© Queen’s Printer and Controller of HMSO 2016. This work was produced by Raine et al. under the terms of a commissioning contract issued by the Secretary of State for Health. This issue may be freely reproduced for the purposes of private research and study and extracts (or indeed, the full report) may be included in professional journals provided that suitable acknowledgement is made and the reproduction is not associated with any form of advertising. Applications for commercial reproduction should be addressed to: NIHR Journals Library, National Institute for Health Research, Evaluation, Trials and Studies Coordinating Centre, Alpha House, University of Southampton Science Park, Southampton SO16 7NS, UK.

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