Health and Social Care Delivery Research

The potential of alternatives to face-to-face consultation in general practice, and the impact on different patient groups: a mixed-methods case study

  • Type:
    Extended Research Article Our publication formats
  • Headline:
    This study showed a low uptake of alternatives, lack of clarity about their purpose and potential for benefit but little evidence at present
  • Authors:
    Detailed Author information

    Helen Atherton1,*, Heather Brant2, Sue Ziebland3, Annemieke Bikker4, John Campbell5, Andy Gibson6, Brian McKinstry4, Tania Porqueddu3, Chris Salisbury2

    • 1 Warwick Medical School, University of Warwick, Coventry, UK
    • 2 Centre for Academic Primary Care, University of Bristol, Bristol, UK
    • 3 Nuffield Department of Primary Care Health Sciences, University of Oxford, Oxford, UK
    • 4 Usher Institute of Population Health Sciences and Informatics, University of Edinburgh, Edinburgh, UK
    • 5 Collaboration for Academic Primary Care (APEx), University of Exeter, Exeter, UK
    • 6 Health and Social Sciences, University of the West of England, Bristol, UK
  • Funding:
    Health Services and Delivery Research (HS&DR) Programme
  • Journal:
  • Issue:
    Volume: 6, Issue: 20
  • Published:
  • Citation:
    Atherton H, Brant H, Ziebland S, Bikker A, Campbell J, Gibson A, et al. The potential of alternatives to face-to-face consultation in general practice, and the impact on different patient groups: a mixed-methods case study. Health Soc Care Deliv Res 2018;6(20). https://doi.org/10.3310/hsdr06200
  • DOI:
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